Migration-related information-seeking processes


Having access to correct and up-to-date information during the migration journey and after arrival in Europe is crucial for refugees and migrants. However, issues like limited Wi-Fi access, lack of trust in sources and ever-changing circumstances can pose challenges. Distrust can be either based on previous negative experiences, especially in the case of official government sources, or a loose relationship. Refugees and migrants deal with this by combining different sources, cross-checking or researching.

Main sources

  • Social network
    • Friends and family in Europe
    • Acquaintances met on the road or online
    • Contact established on- and offline
  • Social media
    • Facebook is most heavily used
  • Traditional news sources
    • Movies
    • TV
    • Radio
    • Newspapers


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Migration-Related Risks Caused by Misconceptions of Opportunities and Requirement

MIRROR has received funding from the European Union’s Horizon 2020 research and innovation action program under grant agreement No 832921.

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