Migration-related information-seeking processes

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Having access to correct and up-to-date information during the migration journey and after arrival in Europe is crucial for refugees and migrants. However, issues like limited Wi-Fi access, lack of trust in sources and ever-changing circumstances can pose challenges. Distrust can be either based on previous negative experiences, especially in the case of official government sources, or a loose relationship. Refugees and migrants deal with this by combining different sources, cross-checking or researching.

Main sources

  • Social network
    • Friends and family in Europe
    • Acquaintances met on the road or online
    • Contact established on- and offline
  • Social media
    • Facebook is most heavily used
  • Traditional news sources
    • Movies
    • TV
    • Radio
    • Newspapers

Resources

Borkert, M., Fisher, K.E. & Yafi, E. (2018). The Best, the Worst, and the Hardest to Find: How People, Mobiles, and Social Media Connect Migrants In(to) Europe. Social Media + Society. 1-11. DOI: 10.1177/2056305118764428.

Brunwasser, M. (2015). A 21st-century migrant’s essentials: Food, shelter, smartphone. The New York Times. Available at: https://www.nytimes.com/2015/08/26/world/europe/a-21st-century-migrants-checklist-water-shelter-smartphone.html [accessed on 12 January 2022]

Collyer, M. (2005). When do social networks fail to explain migration? Accounting for the movement of Algerian asylum-seekers to the UK. Journal of Ethnic and Migration Studies, 31(4), pp.699-718.

Dekker, R., & Engbersen, G. (2014). How social media transform migrant networks and facilitate migration. Global Networks, 14(4), pp.401–418.

Graf, H. (2018). Media practices and forced migration: Trust online and offline. Media and Communication,6(2), pp. 149–157, DOI: 10.17645/mac.v6i2.1281.

Kaufmann, K. (2018). Navigating a new life: Syrian refugees and their smartphones in Vienna. Information, Communication & Society, 21(6), pp. 882–898.

Merisalo, M. & Jauhiainen, S. (2021). Asylum-Related Migrants’ Social-Media Use, Mobility Decisions, and Resilience, Journal of Immigrant & Refugee Studies, 19:2, pp. 184-198, DOI: 10.1080/15562948.2020.1781991.

Wall, M., Otis Campbell, M., & Janbek, D. (2017). Syrian refugees and information precarity. New Media & Society, 19(2), pp. 240–254, DOI: 10.1177/1461444815591967.

MIRROR has received funding from the European Union’s Horizon 2020 research and innovation action program under grant agreement No 832921.

CRiTERIA has received funding from the European Union’s Horizon 2020 research and innovation action program under grant agreement No 101021866.

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